@article{MAKHILLJEAS20083112934, title = {Assessment of NITEL Exchange, Calabar, Nigeria}, journal = {Journal of Engineering and Applied Sciences}, volume = {3}, number = {1}, pages = {55-58}, year = {2008}, issn = {1816-949x}, doi = {jeasci.2008.55.58}, url = {https://makhillpublications.co/view-article.php?issn=1816-949x&doi=jeasci.2008.55.58}, author = {J.C. Ogbulezie,M.U. Onuu and}, keywords = {NITEL exchange,public switches answer-bid ratio,answer-seizure ratio}, abstract = {Measurements and analyses of telephone in public switches in Calabar were undertaken in Nigerian Telecommunications Limited (NITEL), Calabar exchange. Data collected from 6 routes were analysed. Results show that the answer-bid ratio for the routes was in the range 9.70-47.40, answer-seizure ratio, 10.10-47.80 and call completion ratio, 77.70-100. This means that not up to half the number of calls were effectively carried, thereby implying poor performance compared to international evaluation indices.} }