@article{MAKHILLJEAS201712614283,
    title = {A Generic Simulation Optimization Model of Emergency
Department Resource Capacity},
    journal = {Journal of Engineering and Applied Sciences},
    volume = {12},
    number = {6},
    pages = {1558-1565},
    year = {2017},
    issn = {1816-949x},
    doi = {jeasci.2017.1558.1565},
    url = {https://makhillpublications.co/view-article.php?issn=1816-949x&doi=jeasci.2017.1558.1565},
    author = {Norazura,Razamin,Jafri Zulkepli,Aik Howe,Noraida Abdul and},
    keywords = {Emergency department,discrete event simulation,health care modeling,actual data,Malaysia},
    abstract = {This study discusses the development of a discrete event simulation model for an Emergency
Department (ED) in a government hospital. We present a generalized ED model that is developed by using
discrete event simulation which can be adapted by other EDs in Malaysian government hospitals.
Generalization in the model refers to the modeling of patients in terms of the primary process flow, patient
prioritization and resource allocation. The developed model can be used to test different process scenarios,
provide useful insights for possible areas of improvement, direct specific resource allocation for maximal impact
and perform activity based on cost analysis. From a case study on ED the computational results show that the
estimates of the distribution parameters are as accurately as the simulated results obtained which are consistent
with actual data.}
    }