TY - JOUR T1 - Applying Technology Organization and Environment (TOE) Model in Social Media Marketing Adoption: The Case of Small and Medium Enterprises in Kelantan, Malaysia AU - Fadhiha Mokhtar, Noor AU - Rosufila Abu Hasan, Zuha AU - Abi Sofian Abdul Halim, Mohammad JO - The Social Sciences VL - 11 IS - 21 SP - 5139 EP - 5144 PY - 2016 DA - 2001/08/19 SN - 1818-5800 DO - sscience.2016.5139.5144 UR - https://makhillpublications.co/view-article.php?doi=sscience.2016.5139.5144 KW - Social media marketing KW -TOE Model KW -SME KW -Malaysia KW -size AB - In this study, Technology Organization and Environment (TOE) Model by Tornatzky and Fleischer is used as part of the theoretical framework. The aim of this study is to identify the factors that influence social media marketing adoption by the Small and Medium Enterprises (SMEs) in Kelantan, Malaysia. Data are collected through in-depth interviews with the SMEs in Kelantan, Malaysia. The findings indicate that technology organization and environment factors significantly influence on social media marketing adoption by the SMEs in Kelantan, Malaysia. Most participants highlighted that the ICT infrastructure requires improvements particularly in terms of Internet speed and coverage areas. The sample size only represents the views of the SMEs in Kelantan and does not cover the overall views of the SMEs in Malaysia. The study could be strengthened by increasing the sample size and including participants from other geographical areas. This study contributes to and extends our understanding of the factors of social media marketing adoption by the SMEs in Kelantan, Malaysia. A new trend of marketing through social media creates opportunities for the SMEs to expand their businesses and the government agencies could take the initiative to encourage more people to become online entrepreneurs in Malaysia. ER -