The concept of Facilities Management (FM) is still new in Malaysia. However, FM is regard as important in every organization. Therefore, this paper explores the FM issues in Local Authorities (LAs) particularly in Malaysian local authorities. FM encompasses many aspects of management in the organizations. FM has been regards as supported tool in organizations even though FM is one of enabler in the organizations. Using the literature review, the issues of FM that are currently affecting the public sectors especially in LAs is being recognized. The results of the study indicate that most of the Malaysian LAs are not efficiently and effectively delivered the services and provide public facilities adequately. As the LAs involve with public, the problems arise from the service delivery of LAs becomes an important issues. In order to overcome the issues regarding FM in Malaysian LAs, the performance measurement of FM must be conducted in LAs to identify the level of performance in service delivery of LAs. Based on the findings, it can give an overview to Malaysian LAs to improve in their service delivery and facilities provision as well as showing the importance of FM in managing the facilities in Malaysian LAs efficiently and effectively. The findings will be of significance to Malaysian LAs in improving the performance of Malaysian public sector entities, particularly local authorities.
Norashikin Rahmat and Abdul Hadi Nawawi. Facilities Management in Malaysian Local Authorities: Identifying
Current Issues.
DOI: https://doi.org/10.36478/sscience.2017.755.761
URL: https://www.makhillpublications.co/view-article/1818-5800/sscience.2017.755.761