Measurements and analyses of telephone in public switches in Calabar were undertaken in Nigerian Telecommunications Limited (NITEL), Calabar exchange. Data collected from 6 routes were analysed. Results show that the answer-bid ratio for the routes was in the range 9.70-47.40, answer-seizure ratio, 10.10-47.80 and call completion ratio, 77.70-100. This means that not up to half the number of calls were effectively carried, thereby implying poor performance compared to international evaluation indices.
J.C. Ogbulezie , M.U. Onuu and D.E. Bassey . Assessment of NITEL Exchange, Calabar, Nigeria.
DOI: https://doi.org/10.36478/jeasci.2008.55.58
URL: https://www.makhillpublications.co/view-article/1816-949x/jeasci.2008.55.58