Journal of Engineering and Applied Sciences
ISSN: Online 1818-7803ISSN: Print 1816-949x
Abstract
Managing conflicts in the supply chain was still need to be explored in term of causes, processes and results. There are many differences between conflicts in the organization and conflicts in the supply chain. This study was conducted in qualitative approach use case study method to obtain the holistic and meaning of organizational and managerial process. Data were collected use interview to 3 managers in the supply chain of telecommunication company, its supplier and its distributor. Data analysis was conducted for data reduction, data display and data verification and use Weft QDA Software to support. Findings are classified into 3 themes, causes, processes and results.
How to cite this article:
Syeh Assery, Heru Kurnianto Tjahjono, Achmad Sobirin and Arif Hartono. Managing Conflict in the Supply Chain
(Case Study: Telecommunication Company in Indonesia).
DOI: https://doi.org/10.36478/jeasci.2017.5433.5436
URL: https://www.makhillpublications.co/view-article/1816-949x/jeasci.2017.5433.5436